Daytours Travel Agency is a legal entity that deals with the sale of tourist services from other providers and renting out bicycles.

1. Reservations for tourist services can be made through the agency s website, by phone, email, or in person at the agency s office. The reservation becomes valid when the full price of the service is paid.

2. Payment: The price of the tourist package is paid in accordance with the terms of the contract or offer. Payment can be made in cash, by credit card, or via bank transfer.

3. Services: The agency undertakes to provide customers with services in accordance with the offer and agreed program. In case of program or service changes, the agency notifies the customer and offers alternative options.

4. Cancellation and modification of the package: In case of cancellation of the package by the customer, the general cancellation terms specified in the individual contract with the service provider apply. In case of modification of the package by the customer, the agency is not responsible for any additional costs incurred due to the change.

5. Liability: The agency does not accept responsibility for program or service changes resulting from force majeure (such as natural disasters, strikes, wars). In case of damage resulting from the agency s failure to fulfill its obligations, the liability is limited to the price of the sold service.

6. Complaints: In case of complaints, the customer informs the agency in writing of any irregularities in the program or services. The agency undertakes to resolve the complaint in accordance with internal procedures and applicable legislation.

7. Validity of general terms and conditions: The general terms and conditions apply from the day of publication on the agency s website. Daytours agency reserves the right to change the general terms and conditions without prior notice.